<aside> 👥 Done with the internal team from 32 different people,

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                        Internshala Certification Course form section redesign and usability testing

Objective

We conducted research between the two states of the Internshala certification courses sign-up form.

How did we Conduct the usability test?

In order to arrive at the final result, we ran two tests (Test A and Test B).

📝 Test A

• We started by conducting the test by taking our current form and comparing it to the new design after extensive research. You can find it below A and B.
• Individuals were given one of the screens to go through, observe the experience while filling it out, and then once they were finished, They were asked to fill out a survey sheet.
• Following the survey sheet, we also asked individuals to vote between the current and new screen, and they voted accordingly.

              Current Screen

              New Design

Survey response for Current Screen

Survey response for New Screen

💡 Insights from Survey

• We noticed the responses were quite similar on both surveys, with a little noise.
• Capturing low-Intent leads: We gathered the insight from both our surveys that people when presented with this form does not consider it like an (Amazon buy now button)
• Solving the problem based on our hypothesis in a previous Web dev A/B study

Due to our sample size and the similarity of the collected data, we weren’t able to make any decisions based on this survey.